State Mental Health Agency
For more information about admission, care, treatment, release, and patient follow-up in public or private psychiatric residential facilities, contact your State mental health agency:
Office of Mental Health
Department of Human Services
400 Stratton Building
Springfield, IL 62765
Phone: 217-524-6995
Fax: 217-785-3066
Internet: www.state.il.us/agency/dhs
State Protection and Advocacy Agency
Each State has a protection and advocacy agency that receives funding from the Federal Center for Mental Health Services. Agencies are mandated to protect and advocate for the rights of people with mental illnesses and to investigate reports of abuse and neglect in facilities that care for or treat individuals with mental illnesses. These facilities, which may be public or private, include hospitals, nursing homes, community facilities, board and care homes, homeless shelters, jails, and prisons. Agencies provide advocacy services or conduct investigations to address issues that arise during transportation or admission to such facilities, during residency in them, or within 90 days after discharge from them. Contact:
Equip for Equality, Inc.
11 East Adams, Suite 1200
Chicago, IL 60603
Phone: 312-341-0022
Fax: 312-341-0295
Toll-free: 800-537-2632
Internet: [link href= "http://www.carthage.lib.il.us/community/healthcare/d/equip.html" > www.carthage.lib.il.us/community/healthcare/d/equip.html[/link]
Family Support
The Center for Mental Health Services awards grants to statewide, family-run networks to provide support and information to families of children and adolescents with serious emotional, behavioral, or mental disorders. For more information, contact:
Illinois Federation of Families
800 West Roosevelt, Building D, Suite 107
Glen Ellen, IL 60137
Phone: 630-858-1649
Fax: 630-545-5022
Toll-free: 800-871-8400
E-mail: kgfamilies@aol.com
Centers for Medicare & Medicaid Services
The Centers for Medicare & Medicaid Services, which is part of the Department of Health and Human Services, investigates some complaints about treatment facilities that receive Medicare and Medicaid funding. For further information at the national level, contact:
Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, MD 21244-1850
Phone: 410-786-3000
Internet: cms.hhs.gov/medicare
You may also share your concerns with staff at the Centers for Medicare & Medicaid Services office in your area, which is Region 5. The regional office address and telephone number are:
Chicago Regional Office
Centers for Medicare & Medicaid Services
233 North Michigan Avenue, Suite 600
Chicago, IL 60601
Phone: 312-886-6432
Fax: 312-353-0252
Internet: cms.hhs.gov/medicare
