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North Carolina Mental Health Resources

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Updated December 07, 2003

State Mental Health Agency
For more information about admission, care, treatment, release, and patient follow-up in public or private psychiatric residential facilities, contact your State mental health agency:

Division of Mental Health, Developmental Disabilities, and Substance Abuse Services
Department of Health & Human Resources
3001 Mail Service Center
Raleigh, NC 27699-3001
Phone: 919-733-7011
Fax: 919-733-9455
Internet: www.dhhs.state.nc.us/mhddsas

State Protection and Advocacy Agency
Each State has a protection and advocacy agency that receives funding from the Federal Center for Mental Health Services. Agencies are mandated to protect and advocate for the rights of people with mental illnesses and to investigate reports of abuse and neglect in facilities that care for or treat individuals with mental illnesses. These facilities, which may be public or private, include hospitals, nursing homes, community facilities, board and care homes, homeless shelters, jails, and prisons. Agencies provide advocacy services or conduct investigations to address issues that arise during transportation or admission to such facilities, during residency in them, or within 90 days after discharge from them. Contact:

Governor's Advocacy Council for Persons with Disabilities
2113 Cameron Street, Suite 218
Raleigh, NC 27605
Phone: 919-733-9250
Fax: 919-733-9173
Toll-free: 877-235-4210 (Statewide)
Internet: www.doa.state.nc.us/doa/gacpd/gacpd.htm

Centers for Medicare & Medicaid Services
The Centers for Medicare & Medicaid Services, which is part of the Department of Health and Human Services, investigates some complaints about treatment facilities that receive Medicare and Medicaid funding. For further information at the national level, contact:

Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, MD 21244-1850
Phone: 410-786-3000
E-mail: webmaster@hcfa.gov
Internet: cms.hhs.gov/medicare

You may also share your concerns with staff at the Centers for Medicare & Medicaid Services office in your area, which is Region 4. The regional office address and telephone number are:

Atlanta Regional Office
Centers for Medicare & Medicaid Services
61 Forsyth Street, SW, Suite 4T20
Atlanta, GA 30303
Phone: 404-562-7150
Fax: 404-562-7266
Internet: cms.hhs.gov/medicare

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